Home Products Buy Downloads Contact

e-Campaign Bulk Email Software :: Frequently Asked Questions


General Questions

  1. Is this bulk email software easy to use? How can I get started?
  2. Are there any ads appended to emails in the registered(full) versions of e-Campaign?
  3. Will a recipient see other email addresses on my list?

Creating Mailing Lists

  1. How do I create a mailing list?
  2. How do I use Microsoft Excel/Access files?
  3. How do I remove duplicate email addresses?
  4. How do I export addresses from Outlook Express?
  5. How do I export addresses from Microsoft Outlook?

Mail Merge: Sending Personalized Emails

  1. What are merge fields? How do I use them?
  2. Can I customize message Subject and body?
  3. Can I send personalized attachments to different recipients in the same mailing list?
  4. Can I embed personalized pictures? (sending different images to different recipients)

Troubleshooting Email Delivery Problems

  1. What is "Direct Sending"?
  2. What is my SMTP account information (username, password, and hostname)?
  3. I encountered problem sending email ...
  4. I have antivirus/firewall software installed, and cannot send email using e-Campaign
  5. How do I diagnose email sending problems?

Creating Rich-Text Email Messages

  1. How do I create HTML email?
  2. Can I create HTML messages using my favorite HTML editor such as Microsoft FrontPage, DreamWeaver?
  3. Why should I provide a plain text version for HTML email?
  4. How do I determine whether a recipient's email program supports HTML?

Mailing Job Management

  1. What does the lightning bolt next to job name indicate?
  2. Is it possible to edit a finished mailing job?


Resources

Quick-Start Tutorial
e-Campaign is easy-to-use bulk email software. You can get started using this bulk mailing program in minutes by following this quick-start guide at http://www.LmhSoft.com/quickstart.html
Manual in the PDF format
To access documentation, you can simply press F1 from e-Campaign. The documentation is also available in Adobe PDF format. Download Link: http://www.LmhSoft.com/manual.pdf





| Home | Products | Downloads | Buy | Contact |